The staff were extremely friendly. The ladies in the club lounge were exceptional and the concierge went the extra mile to help me order and have deliveries made. The staff were just always so nice. The club lounge served a variety of foods at each meal (except breakfast). The food was very good and I wished happy hour lasted longer. The lounge equally had a business center providing access to a computer and printer. Located right at the foot of the financial center metro stop, the hotel is perfectly located.
Faith
mei 2022
1st thing 1st location was amazing. Financial Centre Metro Station is apx 3 mins by walking and after 1 station you're in a Dubai Mall, The Dubai Fountain, Burj Khalifa. Staff were nice. Breakfast was yummy and it was super fresh. Only issue for my stomach was the oil. I think that lady who is cooking fresh scrambled egg is using coconut oil and sadly it touched my stomach. My room was in 19th floor and I was in love with my room.
Shahin
januari 2024
Nice location very close to metro. Good breakfast & nice gym & swimming pool. Parking was easy. Staff is really helpful. Thank you Mr. Omar from Room Service.
Samer
juni 2023
The staff were exceptional. From the moment, I arrived until I left. There was nothing that was too much trouble and every single member of staff always greeted me with a smile, making sure I enjoyed my stay.
Esther
oktober 2023
I was impressed by the value for money. The hotel is perfectly located in DIFC, the rooms are spacious and clean, the staff in all the hotel's facilities are perfect and all restaurants offer and serve high quality meals. The check-in and check-out experiences were extremely easy and smooth. The gym clean and with the right equipment located right next to the pool where you can enjoy a healthy meal after the workout. Special mention goes to room service as it is offered throughout the day without putting pressure on the guest to leave the room at a specific time.
Marco
mei 2023
I took a night flight to Dubai and got to Towers Rotana very early in the morning. I didn't expect that I could checkin early. I was tired and I talked to Mr. Prashant Khadka (Front Desk Manager) if I could check-in early. My booked room was not available so Mr. Khadka offered me an upgrade with a reasonable amount of money and I could also check-in as early as 8am. This support really made me happy and I got a good upgrade room, took a rest and enjoyed. I will come back Towers Rotana in my next trips
Anh
augustus 2023
The breakfast was very good, many kinds of food, hot and cold, drinks and fruit, spices and sweets, good service and free tables. The room is large and has some kind of extra bed on half a balcony ! I had a difficulty climbing into the bath tub and would like better a shower cabin, but that's my personal problem. There were many facilities like iron and board and minibar, bottles of water free of charge, 2 large and comfortable beds.
Grassian
maart 2023
Beautiful room - we were upgraded to a suite Excellent location Staff excellent
Steve
februari 2024
Staff there was super nice and helpful, I felt very at home and welcomed! Room is spacious and clean too, and food there is fantastic! They had several vegan and vegetarian options on the room service menu which I really appreciated :)
Hitomi
juni 2022
Hotel staff were truly helpful. I arrived at 12:00 and despite the fact that official checking was 14:00 they managed to find me a room to check in early. Concierge have given me good advice on taxi and travel tips around town. The location is excellent, the Financial Centre metro station is literally 3 min walk.
Trung
januari 2024